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What if I don't see a particular rate?
What if I don't see a particular rate?

missing rate, error rates,

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Written by Brad Lister
Updated over a week ago

If you are searching LenderSpotlight and you can't seem to find a particular rate you expect to be displayed, there may be a few reasons why that might be the case:

  1. The rate might be exclusive to your brokerage and the brokerage admin has not loaded it yet.

  2. If it is an exclusive rate for your team, other members of your team might not have access to the rate so it has not been loaded as that rate would display for everyone on your team.

  3. The brokerage admin may also have simply chosen not to load that rate.

Feel free to just message via the chat bubble and we will be happy to investigate.

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